CARE is one of the first solutions to address the complexity of Critical Illness (CI) claims automation
It consolidates key information per disease / per condition in an easy to access, user-friendly platform
User experience
User experience
The user interface is designed with simplicity in mind
After log-in, only 6 data fields are required to trigger corresponding rules, after which a risk score is displayed together with guidance for next steps
New China Life partnership
New China Life partnership
Local specifications considered: CARE is embedded with a set of rules for 10 CI conditions in Mandarin, covering 75~80% of New China Life’s CI claims
Hosted in Ali-Cloud as a part of Swiss Re’s Software as a Service (SaaS) offering
The platform is supplemented with a 3-year multilevel talent training program for assessors