Frequently asked questions

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Welcome to our FAQs section! Here, you'll find answers to the most common questions we receive from our users. Whether you're looking for information on our facilities, services, or policies, we've got you covered. If you don't find the answer you're looking for, feel free to reach out to us directly.

Further Information

Events

How can I book an event at the Centre for Global Dialogue?

Please contact the Event Management Team at Centre for Global Dialogue via this contact form or by emailing event_management@swissre.com for further details about availability. The Event Team warmly invites you to visit the Centre for a site tour in person. For a first glance, please visit our virtual site tour.

How can I get to the Centre for Global Dialogue?

The Centre is located at Gheistrasse 37, 8803 Rueschlikon, in a beautiful setting with stunning views of Lake Zurich, lush greenery, and breathtaking mountain vistas. Just 15 minutes by car from Zurich city center and 40 minutes from Zurich Airport, it is also easily accessible by public transport. Limited parking spaces are available in the parking garage.

What type of events can be hosted?

The Centre for Global Dialogue is the ideal venue for hosting events. From flagship conferences with political leaders to collaborative workshops with partners or intimate dinners with clients, it offers the flexibility to accommodate a wide range of impactful interactions.

How much does it cost to organize an event at the Centre for Global Dialogue?

For your event, you can book either a full-day delegate rate or half-day delegate rate. The daily delegate rate is CHF 175.00 (per person). The delegate includes coffee breaks, lunch, room rental of the main meeting room, and standard technical equipment such as screens, microphones, flipcharts and pinboards. Additional breakout rooms will incur a separate room rental fee, which also includes standard technical equipment. More details about pricing can be found in our event space booklet. If you like to add an apero or dinner, please find detailed prices here.

What is the cancellation policy for events and hotel rooms?

The calculations are based on the services indicated in the confirmation and/or the contract. Cancelling the event, in full or in part, must be done in writing. If the event organizer does not use the services he/she has reserved, total or partial cancellations will be refunded to the following extent as determined by the following deadlines: 

90 – 61 days 75% of the reserved services 
60 – 31 days 60% of the reserved services 
30 – 15 days 20% of the reserved services 
14 – 8 days 10% of the reserved services 
7 – 1 day(s) 5% of the reserved services 

Cancellations received less than 24 hours before the event will be charged 100%. 
No deductions shall be granted from flat-rate charges for services not used.

Which events are not allowed at the Centre for Global Dialogue?

Private events such as birthday parties, weddings, or private dinners are not permitted at the Centre of the Global Dialogue. This location serves as a premier venue for corporate events.

What are the opening times of the Centre for Global Dialogue?

The Centre for Global Dialogue typically operates from Monday to Friday. The centre stays closed during a couple weeks in July and over the Christmas break.

Further Information

Accommodation

How can I book hotel rooms at the Centre for Global Dialogue?

The hotel is only available for event guests. The hotel rooms have to be contracted, and therefore, reservations can be made through your event manager.

How much does a room at the Centre for Global Dialogue cost?

For third-party guests, room charges will be applied as per the terms of the contract.

Find here the list of prices per room, for reference only:

  • CHF 230.- per room for single use / night (incl. breakfast, fitness, parking) / Double use: CHF 330.- /night (incl. breakfast, fitness, parking)
  • CHF 400.- per Junior Suite for single use / night (incl. breakfast, use of fitness, parking) / Double use: CHF 500.- /night (incl. breakfast, fitness, parking)
  • CHF 650.- per Presidential Suite for single use / night (incl. breakfast, use of fitness, parking) / Double use: CHF 750.- /night (incl. breakfast, fitness, parking)

When is the check-in and check-out taking place?

Check-in is available from 2:00 PM on the day of arrival, and check-out must be completed by 11:00 AM on the day of departure.

Further Information

Gastronomy

What gastronomy outlets are available?

Coffee Breaks are typically enjoyed in the Coffee Lounge, Foyer, or in the Catering Spaces in the Villa. Standing lunches are hosted in the Foyer. For dinner, you have the option of dining in the Dining Room, hosting an exclusive dinner in the President's room or, as a summer alternative, the Terrace. A nightcap can be savored in our Lodge Bar.

What gastronomy services are offered at the Centre for Global Dialogue?

Create a special culinary experience by booking one of our versatile spaces. Whether you’re planning a barbecue, gathering around the fire ring, or enjoying freshly baked pizzas from the outdoor oven, there are plenty of ways to make your event unique. And for an extra treat, the ice cream wagon is sure to delight your guests. Discover all the options in Gastronomy booklet.

Can I book the Dining Room exclusively?

Typically, all our dining areas are shared spaces, with availability depending on the size of your group. If you require exclusive use of any of these areas, please reach out to your event manager to explore the available options.

Can I bring my own caterer?

Due to food safety regulations, bringing outside food or beverages into the center is not permitted. Exceptions can be made in rare cases with signed food waivers.

Further Information

Technology

What technology infrastructure is available at Centre for Global Dialogue?

Centre for Global Dialogue is fully equipped with state-of-the-art technology to support your event’s needs. All event rooms are therefore equipped with a screen, two flipcharts, two pinboards, facilitation kit. Additionally, most rooms feature a hybrid including microphones and acamera. The standard tool used by the Centre for Global Dialogue is Microsoft Teams. If you plan to use other hybrid tools, please discuss with us prior to your event to ensure proper connectivity. For hybrid meetings, kindly provide the conference ID, meeting ID, and meeting password so our event technology team can ensure your seamless connectivity.

What technical support do we get on-site?

A quick technical start-up support of your room is included in the daily delegate rate. Our support team will assist with connecting your device, setting up microphones for hybrid meetings, and explaining the system. If you need assistance during your meeting, please contact the event technician using the phone in the room. For conferences in the Forum A + B, full day technical support is mandatory. Typically, one IT operator and two Event Technology operators are required and charged by the hour.

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