Test Req - Footer 2 - iptiq
Regular Employment
Locations: Bangalore, KA, IN | Hyderabad, TG, IN
About the Role
As a Business Analyst, you'll serve as the critical link between our Market Units and outsourced partners, ensuring efficient claims processing while maintaining rigorous quality standards. Your expertise will help us deliver exceptional service to our stakeholders across the Asia & Pacific region.
Key Responsibilities
- Administer low touch Claims with precision and attention to detail
- Serve as the Single Point of Contact for all internal/external stakeholders on Claims Operations requirements
- Ensure regional regulatory adherence across all regions within Asia & Pacific
- Manage Claims governance and adherence to KPIs with outsource partners
- Conduct quality checks to ensure accurate data and reporting
- Identify deviations/errors and follow through with appropriate corrective actions
- Support audit activities and prepare requested information for auditors
- Oversee stakeholder management and global reporting
- Collaborate with on-shore Claim Handlers to understand Market Unit expectations
- Participate in Global Claims Community initiatives aligned with Claims Strategy
- Facilitate UAT and implementation of system enhancements
- Manage training and access for Claims Operations team and Outsource partners
- Support yearly Business Continuity exercises
- Generate ad-hoc reports as required
About the Team
You'll be joining the CorSo Operations – Global Central Operations Asia & Pacific team at Swiss Re. We are one of the world's leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer, working towards making the world more resilient. Our team anticipates and manages a wide variety of risks, from natural catastrophes and climate change to cybercrime, combining experience with creative thinking and pioneering expertise to create new opportunities and solutions for our clients.
About You
You're a detail-oriented professional with a strong background in insurance operations. You thrive in dynamic environments where you can apply your analytical skills and operational expertise to drive process improvements. Your excellent communication skills enable you to build strong relationships with diverse stakeholders, and you're known for your ability to maintain high-quality standards while meeting deadlines
We are looking for candidates who meet these requirements:
- Bachelor's degree in Commerce, Finance, or Business Administration
- Minimum 7 years of experience in (re)insurance
- Strong operational oversight and analytical skills
- Excellent business communication and cross-cultural skills, both verbal and written
- Demonstrated ability to adapt to changing tasks and priorities in a multifaceted environment
These are additional nice to haves
- Proficiency in MS Excel, Access DB, Python, R, or other data analytic tools
- Strong customer focus and service orientation
- Excellent presentation skills
- Experience working with outsourced partners
- Knowledge of claims processing systems and workflows
Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week
About iptiQ
At iptiQ, we partner with established brands around the world to create impactful digital insurance solutions. We make it easier for consumers to buy the insurance they need from the brands they trust. We provide life and non-life insurance through our end-to-end digital platform and build multi-channel customer experiences.
What we offer our employees is outstanding. Hybrid working in offices across the world, phenomenal learning & career opportunities and a culture that encourages new perspectives to challenge conventions and come up with innovative solutions. We believe in the power of inclusion and a work environment where everyone can be their authentic self. Drawing on our employees' broad range of perspectives, life experiences and backgrounds, stimulates creativity and gives us a competitive edge. Ignite your curiosity to shape digital insurance.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, gender identity and/or expression, sexual orientation, disability, age, pregnancy, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
iptiQ is part of Swiss Re, one of the world’s leading providers of re/insurance and risk transfer solutions. This means we’re backed by Swiss Re’s capital strength and more than 150 years of risk knowledge. Through our partnerships, we contribute to Swiss Re’s vision to make the world more resilient.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
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Reference Code: 133301
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