The Swiss Re Institute's expertise publication "Decoding Digital Trust" creates a framework through which to understand digital trust. In light of increasing dependency on data, we also examine the concrete contributions re/insurance can make to drive digital trust in society and in its own industry. Digital trust is difficult to gain and lost quickly – but could be among a company's most valuable intangible assets.
expertise publication by swiss re institute
Focus: A consumer perspective on Digital Trust
Which new technology solutions deserve our Digital Trust? This question has become more poignant since the artificial intelligence (AI) chatbot ChatGPT has taken the world by storm. The Swiss Re Institute's expertise publication "Decoding Digital Trust 2" examines the psychological drivers within decision making – what makes us trust and share data with a business solutions provider, and what does not.
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Blogs by CEO Global Clients & Solutions, Moses Ojeisekhoba and CEO of iptiQ, Rob Burr
expertise publication by swiss re institute
Decoding digital trust – An insurance perspective
Digital trust is an enigmatic quality, an intangible asset not easily valued on an insurer's balance sheet. But to lose it can be devastating.
article by sally eaves
The Digital Trust Imperative – Bridging The Gap with Swiss Re
Digital trust is one of the most intangible yet acutely valuable assets of our time. Difficult to gain and lost quickly, it is critical to better understand what digital trust really means and the multi-faceted determinants that catalyze its growth and how to sustain and improve it.
blog by pravina ladva
Difficult to win but easy to lose – digital trust and how insurers can help with it
Let's face the challenge: Digital trust is difficult to gain and lost quickly – but could be among a company's most valuable intangible assets.
blog by Moses Ojeisekhoba
Why insurance leaders should care about digital trust
I see immense opportunities for 'risk-aware' insurers to foster digital trust. But we also must contend with the reality that we may come up against some natural limit.
Decoding digital trust: Spotlight on claims administration
Claims is probably the hardest piece of the (re)insurance digital journey to get right.
Advancing the societal benefits of digitalisation
The combination of increasing computing power and vast volumes of data advances the ability to detect, mitigate and even predict risks. But it must be coupled with trust and ethics to be truly effective.
