Life & Health underwriting

Improve risk selection by optimising your underwriting process.

What is it?

Talk with our team of actuarial and underwriting innovation experts ready to share AUW insights and best practices. Receive recommendations on improvement areas after we conduct a thorough study to better understand your current underwriting program, pain points, and opportunities.

What are the potential benefits?

• Minimise labs and APS orders.
• ​Make use of new data sources.
• Reduce mortality slippage. 

Enhance underwriting and customer interactions with the latest behavioural insights.

What is it?

We apply concepts from BE in both the way we underwrite and how we interact with clients to ensure a human first approach that helps our clients better understand their customers, shape behaviour interventions and lead to more honest disclosures resulting in more accurate underwriting.

What are the potential benefits?

• Insight into what unconscious biases and heuristics impact customer and underwriting decisions.
• Ideas that will drive favourable changes in buying behaviour, accurate disclosure and minimise biases in Underwriting.
• Interact with clients in the most effective way backed by research-based insight.

Unparalleled underwriting support and resources.

What is it?

Access to Swiss Re’s industry-leading collection of underwriting case consultants, reports, and statistics, as well as the ability to swiftly secure available capacity.

What are the potential benefits?

• Access to technical underwriting reviews, by expert underwriters.
• Protect your portfolio from emerging risks by sharing Swiss Re’s risk appetite.
• Increase efficiency, improve the consumer experience, and insure more lives.

Make confident decisions as you navigate the vendor landscape.

What is it?

Swiss Re has developed strong partnerships with established 3rd party data providers as well as new ones coming onto the life insurance scene.  Talk with our team of experts about the unique value proposition of each and how they could augment your underwriting process.

What are the potential benefits?

• Monitor the ever-changing landscape of offerings, and various versions of a given tool.
• Preserve mortality using tools that support your automation & acceleration goals.
• Receive support with analysis and scorecard determination.

Personalise real-time consumer interactions and offer shared-value products designed around their health and wellness needs.

What is it?

Did you know that 72% of consumers are willing to share personal data to get cheaper insurance premiums? Personalisation is the way of the future and engaging with customers on health & wellness can help us get there. We provide knowledge and capabilities to help you develop the product and programme, and in exchange may hold a portion of the risk. Together, we can launch your health engagement programme.

What are the potential benefits?

• Improve policyholders' health and longevity.
• Grow profitably with new and existing consumers.
• Differentiate your product offerings and Improve your mortality & persistency experience.

Help to address Insulin Resistance, the root cause of modern chronic diseases (Non-Communicable Diseases - NCDs).

What is it?

Metabolic health encompasses preventative wellness and intervention programmes (initially for in-force): prediabetes, diabetes, obesity and in fact any of the metabolic syndrome conditions (hypertension, high trigs, low hdl, overweight,) have insulin resistance as the underlying root cause.

Available partners/programmes range from information access, to apps, to coaching, to Continuous Glucose Monitor integration, and even GP access (e.g., for deprescribing), all focusing on improving metabolic health and insulin resistance - mostly through nutrition and limiting/controlling glucose and insulin spikes.

What are the potential benefits?

• Opportunities for new underwriting risk factors and more accurate and cost effective underwriting

Train and develop underwriters for the future and stay informed of the latest innovations and insights.

What is it?

Swiss Re provides training across a spectrum of topics to train those new to Underwriting and to develop experienced underwriters. Leveraging Swiss Re’s Global and Market Chief Medical Officers and extensive expert network. Embedded within Life Guide and digitally enabled, with a personal touch where beneficial, with more developments to come.

What are the potential benefits?

• Training new and developing current Underwriters in line with Life Guide philosophies and industry insights.
• Save the cost of having to develop in-house training. World leading technical and medical knowledge at your fingertips.
• Leverage Swiss Re’s global and market knowledge into the latest trends and deep insights all backed up by Evidence Based Rating guidelines.

Quality control beyond simple case checks.

What is it?

In its most basic form, our audits are a review of technical decision quality, and thus are an essential part of good risk management. Our skills go beyond this and can be used as a consultancy type review. Covering all aspects of the case handling process, enabling improved efficiency, costs saved, and better customer outcomes.

What are the potential benefits?

• Training and development needs identified, and appropriate solutions proposed.
• Potential operational cost savings delivered through more efficient processes.
• Faster / better customer decisions facilitated, leading to improved business placement results.

A fast, simple and secure way to submit cases.

What is it?

A fast, simple and highly secure way to submit cases and exchange information. Simplifying the process to help you achieve your goals through streamlined submission and real-time updates.

What are the potential benefits?

• Save time with quick & easy installation and case referral.
• Improve transparency by knowing where every case stands.
• Real time updates & reporting with access to any case, any time and make informed decisions.

Industry leading advisory and analytics service.

What is it?

On site reviews, or remote document reviews, both supported by interview-based analysis to deliver best in class advice on skills, processes, products, underwriting journeys, automatic evidence limits, and so much more. Advanced analytics on your underwriting data to unlock deeper insights and power business decisions.

What are the potential benefits?

• A commercially-focused "outside in" view which helps you to identify both short and long-term changes required.
• Potential operational cost savings and speedier customer service facilitated.​