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Showing 36 search results in customer experience

  1. Top digital transformation themes for insurance in 2023

    Published date:

    Published by: Swiss Re Group Content Type: Article

    Pravina Ladva and Jim Harris take a deeper look at what digital developments will transform the insurance industry this year.

    By Multiple Authors

    Go to Top digital transformation themes for insurance in 2023

  2. The perfect remedy for the risks posed by digitalisation

    Published date:

    Published by: Swiss Re Group Content Type: Article

    In the third co-authored article Pravina Ladva and Antonio Grasso discuss how digital solutions can mitigate the economic and ...

    By Multiple Authors

    Go to The perfect remedy for the risks posed by digitalisation

  4. Holistic digital transformation: How to master the change

    Published date:

    Published by: Swiss Re Group Content Type: Article

    Read about Pravina Ladva and Antonio Grasso's opinions on the future of AI and using it in the insurance sector to help the ...

    By Multiple Authors

    Go to Holistic digital transformation: How to master the change

  5. The evolution of AI in the insurance industry

    Published date:

    Published by: Swiss Re Group Content Type: Article

    Using Generative AI is becoming an increasingly everyday practice. This year, the insurance industry will be hit by a broad wave ...

    By Multiple Authors

    Go to The evolution of AI in the insurance industry

  6. The Power of AI Upskilling in insurance: Skills we need to develop

    Published date:

    Published by: Swiss Re Group Content Type: Article

    Using Generative AI is becoming an increasingly everyday practice. This year, the insurance industry will be hit by a broad wave ...

    By Multiple Authors

    Go to The Power of AI Upskilling in insurance: Skills we need to develop

  7. Digital trust - blog Sally Eaves: Bridging The Gap with Swiss Re

    Published date:

    Published by: Swiss Re Group Content Type: Article

    When we consider the ‘state of trust’ in the world today, research findings also vary in respect to who are held as the bastions ...

    By Multiple Authors

    Go to Digital trust - blog Sally Eaves: Bridging The Gap with Swiss Re

  8. Machine intelligence in insurance

    Published date:

    Published by: Swiss Re Group Content Type: Article

    With more digital touch points and curated data, insurers are starting to embrace machine intelligence enabled solutions .

    By Jonathan Anchen, Head Market & Competitor Intelligence, Swiss Re Institute

    Go to Machine intelligence in insurance

  9. The Future of Work: Lessons from the dinner table

    Published date:

    Published by: Swiss Re Group Content Type: Article

    Read about Pravina Ladva and Antonio Grasso's opinions on the future of work, how to obtain as many talents as possible and how ...

    By Multiple Authors

    Go to The Future of Work: Lessons from the dinner table

  10. Changing customer requirements force insurers to embrace digital solutions

    Published date:

    Published by: Swiss Re Group Content Type: Video

    Swiss Re is transforming insurance affordability, awareness and access using digital channels so underinsured individuals and ...

    By Thierry Léger, Former Group Chief Underwriting Officer

    Go to Changing customer requirements force insurers to embrace digital solutions
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