Claims Administration Platform

Claims management is now easier, quicker and less stressful for primary insurers with our software.

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  1. The challenge
  2. The solution
  3. Key benefits
  4. Key features
  5. Related solutions
  6. Contact us

The challenge Tackling processing challenges in claims systems

Life and health insurance companies face demands to improve claims processes, reduce costs, and enhance customer experiences. Manual processes slow down claims handling and lead to errors and compliance issues. Rising claim volumes and retiring experts make onboarding new employees time-consuming, increasing costs and risks.

We now proudly offer automated, and integrated claims management software to help teams overcome obstacles and ensure efficient, compliant claims processes.

The solution Modernize claims management with our advanced software

Designed to modernize how primary insurers handle claims with a focus on seamless intake, risk scoring, and work allocation.

  • Expand capabilities without increasing team size

    Avoid wasted processing time spent accessing multiple systems by managing all lines of business on the same, all-digital claims platform.​

  • User-friendly design

    The platform features automated workflows, omnichannel communication, benefit calculation, advanced reporting, and proprietary risk management IP.​

  • Make consistent, accurate claim decisions

    Reduce the potential cost of litigation and regulatory findings. Improve claim assessment and case triaging through automated process algorithms that prompt assessors to apply product rules and enter data correctly.​

  • Cut unnecessary costs and efficiently manage workloads and risk

    With the ability to automate low-value tasks, balance case assignments and leverage data, claim experts can better manage their time to focus on complex claims while providing empathy and support to claimants.​

See what claim experts are saying about us

  • Since this launch of our claims management software, we've witnessed incredible benefits. Our team is more productive, customer experiences have improved, reporting is more accurate, and we adhere more closely to industry standards.
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    Head of Partner Solutions
  • This claims software provides a strong platform, enabling our team to deliver exceptional claim experiences.
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    Claims Manager
  • This user-friendly claim management software offers a clear visual guide, supporting our team in daily tasks.
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    Claims Support officer
  • This well-designed and easy-to-navigate claims software simplifies my role leading to timely outcomes and positive customer impact.
    External profile avatar purple.
    Claims Specialist

Key benefits Claims management simplified

Our advanced claims management software streamlines the entire process, making it easier for insurers and claims assessors to handle complex cases efficiently.

Benefits for insurers and claims assessors

Workflow automation, omnichannel communication benefit calculation, and advanced reporting boost efficiency, accuracy, reduce costs, and enhance experiences.

Our claims system advantages

Shorter cycle times, seamless claims intake, risk scoring, and work allocation reduce administrative burdens, enhancing claims focus.

Unique features of the Claims Administration Platform

Our Claims Administration Platform, embedded with the Claims Automated Rules Engine (CARE) and pre-configured rulesets, makes assessment and triage fast and efficient.

Standardized processes

Establishing uniform processes can reduce learning curves for new employees and ensure team visibility into claims, thereby minimizing knowledge loss.

Take the next step towards excellence

Empower claims assessors, streamline with our software, and gain a competitive edge. Join the industry leaders transforming claims management.

Request more information

Key features Streamline your workflow with cutting-edge automation

Workflow automation ensures alignment with your SLAs, enabling efficient requirement tracking and automated follow-ups.

Our software integrates smart document management, intuitive dashboards, and reporting for seamless interactions. Approval matrices and process logic facilitate efficient decision-making, while omnichannel communication ensures efficient customer interactions.

Integrated benefit calculation and searchable case notes enhance efficiency. Document and image structuring keeps files are organized and accessible.

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The Claims Administration Platform software also integrates AI-driven case summary and claim insight services, providing industry-leading automated decisioning and next step claims guidance through our pre-packaged claims automated rules engine, CARE.

Embedded algorithms ensure accurate management throughout assessment process, making the claims administration platform a powerful software and tool for life and health insurers.

  • Automated follow-ups
  • Smart document management
  • Intuitive dashboards & reporting for omnichannel insights
  • Approval matrices and process logic for efficient workflow automation
  • Omnichannel communication for seamless interactions
  • Benefit calculation within your insurance claims software
  • Detailed, searchable case notes
  • Document and image structuring
  • Integration to AI-driven case summary and claim insight services within insurance claims software
  • Pre-packaged with CARE for industry-leading automated decisioning and next step claims guidance
  • Embedded algorithms to ensure accurate management through the assessment process

Life & Health Claims Management Solutions

Increase efficiency, lower operating costs and elevate the customer experience with Swiss Re’s suite of modular claims automation solutions.

Learn more about Life & Health Claims Management Solutions

READY TO ELEVATE YOUR CLAIMS PROCESS? Contact us for more information.

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